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  1. Help Center
  2. Troubleshooting
  3. Frequent questions

Frequent questions

  • I want to remove the countdown in front of my size charts
  • I cannot see my size charts in my store
  • I have changed my Shopify theme and I cannot see my size charts anymore
  • How to make sure the close button is not hidden by a promo bar at the top of your store
  • How to fix the lack of margin in the first column
  • Why is the first column wider than the rest of the columns?
  • How to embed SmartSize in a new theme
  • SmartSize script is not running in my theme
  • How to convert values with symbols. Example: 50 x 50
  • Why do I see NaN values in my size table?
  • How to change a floating button to an inline button
  • How to clear the cache of your browser
  • How to display your size charts in Shop app
  • How to stop conversion cm/inches in selected columns or rows
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